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FAQ
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Can I pick up my online order in private?A: Yes, at NCT, we understand the importance of privacy and discretion for our customers. When you place an online order with us, you have the option to select discreet pickup as your preferred delivery method. This means that you can pick up your order in a private, designated location to protect your privacy. Additionally, our packaging is always plain and unmarked for added confidentiality. We prioritize your comfort and convenience, ensuring that your shopping experience with us is tailored to your needs.
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Can I make cash payments for purchases on NCT?Yes, NCT accepts cash payments for all purchases. Simply select the cash payment option at checkout and you will receive instructions on how to complete your transaction. Debit and credit payments are soon to come to help further satisfy our customers needs. Need change, we've got you covered! Thank you for choosing NCT for your shopping needs!
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Do you have a MOQ when making a purchase for delivery?At NCT, we do not have a minimum order quantity (MOQ) for purchases made for delivery. Whether you need one item or multiple items, we are happy to fulfill your order and deliver it to your doorstep. Simply contact our customer service to make arrangements. We understand that every customer has unique needs, so we strive to offer flexibility in our purchasing process. Our goal is to provide a seamless and convenient experience for all our customers. Please feel free to reach out to us for any further assistance or specific inquiries regarding your order.
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Can I schedule a pick up time for my online orderYes, at NCT, you can schedule a pick-up time for your online order. During the checkout process, you will have the option to select a convenient time for pick-up from our designated location. This allows you to plan and ensure that you can collect your order at a time that works best for you. Additionally, our customer service team is available to assist you in rescheduling or making changes to your pick-up time if needed. We aim to provide a streamlined and flexible pick-up process for our customers to enhance their overall shopping experience with NCT.
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